Dorset Police has launched a new summer-long campaign to help reduce demand on their 101 non-emergency number.
This summer, Dorset Police is expecting a large number of calls and increased demand. To reduce non-emergency call waiting times, they are asking people to consider other ways to contact the police.
The new campaign – #ItsPersonal – reassures visitors and residents that Dorset Police has a number of officers monitoring all communication channels and will respond accordingly. Every contact the police receive about a policing issue is answered by a member of their team, whether it’s through one of their online options or on the phone.
Here are some other ways to contact the police:
Report Crime Online
‘Report Crime Online’ is an easy way to report an incident or crime to the police. Simply record all the details on the online form, then submit the form via the website. The Force’s contact centre staff will receive the form, record the crime, and provide you with a crime reference number.
Request a Call-Back
Simply complete the details on the online form to request a call-back from Dorset Police the same day. ‘Request a Call-Back’ can be used to ask questions, report non-urgent crime, and receive updates on an existing crime.
Make an Enquiry Online
If you want to make a general enquiry, tell the police something, ask a question or report a suspicious incident (not happening now), then using the online enquiry form is an efficient way to make the police aware of this information.
Email 101 – firstname.lastname@example.org
Report Anti-Social Behaviour Online
Use this online form to report anti-social behaviour which is not happening right now. This information allows the police to build an intelligence picture of what is happening in your local area to help and support communities.
Alternatively, the contact centre staff are available to answer your calls, day or night should you still wish to call the 101 non-emergency number.
“Over the last few years we have been encouraging people to go online and this has been very successful, with many people contacting us through our online reporting options,” said Superintendent Jared Parkin, Head of the Force Command Centre at Dorset Police.
“We would ask anyone needing to contact us, if it’s not an emergency, to use one of the online contact options – report crime online, make a general enquiry or email us, report anti-social behaviour or request a call-back. By choosing to use one of these options your enquiry will be answered by a member of the team and you will be helping to keep the phone lines free for people without internet access.”
Remember, in an emergency, when life is threatened, people are injured, offenders are nearby or immediate action is required, always dial 999.